(4.7 / 5)1618+ Ratings
Healthy Habitats Reviews
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Feb 9, 2023
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Healthy Habitats Customer’s Q&A
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Healthy Habitats FAQs
What is Healthy Habitats' shipping policy?
Healthy Habitats offers free shipping across Australia for orders over $100, including most regional areas.
How long does it take to dispatch an order?
Dispatch times may vary for different products as Healthy Habitats uses multiple depots around the country.
How do I confirm my order has been received?
As soon as you place your order, you will receive an order confirmation email with your full order details. If you cannot find it in your inbox, you can check your promotions or spam folder.
How can I track my parcel?
Healthy Habitats will send you a shipping confirmation email to the address you provided. If you do not receive it within four business days of your order, contact them at support@healthyhabitats.com.au for assistance.
What is Healthy Habitats' return policy?
Healthy Habitats offers up to a 30-day return policy for items that arrive at their distribution center in "like new" condition, with all original and undamaged packaging and accessories. Products that show visual signs of use or wear or have issues due to misuse cannot be returned.
What is Healthy Habitats's refund policy for cancellations?
Healthy Habitats's orders canceled before shipment will receive a full refund less any payment processing fees, while orders canceled after dispatch will follow the 30-day return policy.